Archive for the ‘Recruiting Fundamentals’ Category

Why You Should Create Groups

May 10th, 2010 | by Martin

It's a rave. It's a buzz. It's the hep-cat, king-daddy of the moment: social media recruiting.

Maybe there's a reason for it.  All the hub-a-bub-bub, that is.  We don't know yet - trouble with developing metrics for a new ad medium is you're still figuring out what actions within that medium are the ones that actually drive results.  Now, there are some companies working on this.  Crowe Horwath is proving it can be done, and Laurie Ruettimann is building a list.  It's getting done - and since you're one smart cookie, and read industry blogs to keep up with your industry, you'll probably help work on all that measuring.

That said - let's assume the gut's correct: it works. Why? What is it about this medium that has all those recruiters all excited?

It's fairly simple: recruiters are hunters. Used to be, figuring out where to connect with candidates was like hunting in the deep forest. With social media, things change - now we have an idea where the watering holes are, and that makes life so much easier.  If you'd rather look at it from a more humanistic perspective, think about it in terms of tribes (TribeHQ is building a business off of this - and they're smart folks, so...).   As groups in LinkedIn, Facebook, etc allow us to tribalize by interests, smart recruiters will be watching. Heck, in the best cases, they'll be creating the groups in the first place.

Think about it - if you recruit, say, actuaries, have you started a discussion group for actuaries on LinkedIn? What about one for people who like chess, baseball, and gambling (hint, hint: the intersection of that particular Venn diagram would say "Actuaries!").  You can do it - repeat (and say it like this guy): You. Can. Do. It.  The "It" in this case is: creating a spot where people who are interested in will gather and talk. Get some conversations going initially, just to prime things (don't use these as direct recruiting post, ever).  Sit back, keep sponsoring the group, watch activity, who seems interesting, etc. Post jobs to the jobs tab. Get the people there comfortable with you, while getting to know the players and learning more about your candidates' industry.

You're the recruiter - I imagine you can take it from here.

Are You Closing?

April 30th, 2010 | by Martin

Here's the thing: social media recruiting is, well, pretty awesome. Highly searchable people databases, with oodles of user-generated, fresh data on candidates. Highly targeted advertising opportunities. Deeply engaging talent pools.  Wordtwist.

It's also a great way to develop some bad habits.

Here it is: social media recruiting matters. You can accelerate your placements, build your rep, etc.  Because of it's seeming ease - and ubiquity - it can be easy to skip over the fundamentals.

Like: when did you close your candidate? At the offer? Maybe your client told you they were thinking of an offer in a certain range, and you did a close then?

If you waited until either one of those times to do your close, then you waited too long - way too long.  At that point, you enter crap shoot territory.  If you're a professional recruiter, a big part of your job is to avoid that murky place.  The only way to do that is to establish a level of candidate control from the very first meeting.

(Is it weird that a social media recruiting company is talking about the limits of social media in recruiting? Not at all: It's the equivalent of a company that sells bicycles to tri-athletes reminding them that they need to know how to swim, too. Just good service).

That's right: meeting.  Not in an e-mail, IM exchange, Facebook message.  It's either on the phone or in person. Talking to them. You don't get to pitch jobs to them at this point, btw.  That happens when you start presenting opportunities that you're reasonably sure they're going to be excited about pursuing - and will accept if offered.

I can hear some of you now: "But my client's hiring now! They won't wait! I just need to get a resume and get going!"

Slow. It. Down. Your goal should be to present offers you're pretty sure are going to be accepted - and to get acceptances that don't turn into fall-offs.  It should never, ever be a guessing game as to whether or not your candidate is going to accept an offer - the minute your client tells you the details, you should know how the candidate will react.

I know - what?? How do you know if they'll accept even before they go on an interview?  By closing.  I don't mean "what'll it take to get you in this car today??" type of closing. It's about asking the fundamental questions. "What would you change about your current job, and can you?" (Great way to get their pain points, as well as find out if they're susceptible to counter-offer. "What if I had the perfect job for you, but one thing was off - money, location, you name it - should I not call you?" (Gauge seriousness, and more importantly, if you really know what it takes to close them - if they say they'd be flexible, then you have some more digging to do).

Write down every stinking thing they say. Keep copious notes. Ask them - in every single call - who else they're talking to, has anything changed (from money to their spouse's attitude about the search, thoughts about commute), etc. You should hate surprises. Surprises in recruiting usually mean no money for the recruiter. Candidates will forget to tell you things, and it's those things that will surprise you.

Close them. At every call, close them, be it "how are you feeling about the search? Any concerns", to "I got you an interview - they'd like to see you this week. Hey, if they make an offer quickly - I doubt they will but you never know - are you ready to accept if the job is interesting?"  This means talking to them - lots and lots.  Don't hide behind social media.  Use it for all the great good it can do for us, but not as a crutch.

The job market's up - make some hay. Get out there, and get talking.

5 Things – How Well Do You Know Your Candidates?

March 22nd, 2010 | by Martin

Waaay back in the 90's, I was introduced to recruiting by one of the industries best recruiting managers. She was old-school, smart as anyone I've ever met, consumed the written word and eschewed television.  She'd been in the industry for 20 years when I was under her tutelage, and with the assistance of her equally talented assistant manager, ran a well trained machine. I was lucky - it helps to start out like that.

I took a lot away from those 5 years.  Here's one that I've always thought was important:

From the end of your first "real" (ie, more than a 2 minute IM or e-mail exchange) connection with a candidate and throughout your period of working with them, you should be able to answer these 5 things about them without hesitation:

  1. Why are they really looking?
  2. Will they take less than they're currently making for a better situation?
  3. Where else are they interviewing? (they are, they always, always are)
  4. Have you checked references yet - if so, what do they say? If not, why not? (okay, I'm cheating and added another question - it's now 6)
  5. If they  get an offer that satisfies their reason for looking as well as is in their comp range, will they accept and cancel all other interviews?

Here's the thing: if you don't understand that picture of your candidate - especially one you have in interviews - then you're gambling.  Remember: in the end the house always wins.  You're better off with a higher level of candidate knowledge - it may take some time on the upfront, but staying informed like that can make the difference between days and weeks of work that results in a turn-down or (worse yet) a fall-off, versus a solid placement that generates goodwill with your client and candidate (and, more than likely, additional business).

Recruiting Fundamentals + Social Media = You Are the Killer Recruiting App

March 8th, 2010 | by Martin

Social media's great - rapid communication, which can scale from 1-to-1 to 1-to-near infinity with the click of a button.  That said: it's a tool. It's not the communication itself.  That's where you, the recruiter, comes in.  It's your massive value-add.  In other words: this is when you earn those dollars (euros, yen, cowries.... whatever you use to translate work you do into things you need).

Which means you should be pretty good at both. It's my thinking that at some point, telling a potential client that you are a social media expert recruiter is going to be about the same as telling them you're "really good with the phone".  It'll be a given.  Heck, I think that day is dawning right now. The innovators and early adopters among the recruiting community had an edge, but as the next wave is hitting - the majority of adopters - the selling proposition is going to shift back to basic values: how much better are you at the fundamentals?

We're going to be addressing how you answer this question periodically here at the Jobmagic Blog.  We want you to succeed - and we think you'll do that by combining excellence with social media with a firm foundation in the fundamentals.

Think of it in terms of an athlete: if you're a hack, having the best bike money can buy will give you an edge if you're up against someone who's at your level. Match you up against Greg Lemond on a used Schwinn, and I'm betting he'll still smoke you.  Because he's been training, in the fundamentals, from day one. You need to have the same mentality about your profession.

We'll dive deeper into block and tackle recruiting periodically here. Meantime, I'd recommend you keep up with The Fordyce Letter - probably the best voice on the fundamentals available to the industry. It was a key part of my career, and I've always been grateful I was exposed to it so early (and, yes, back then it was a delivered in the mail - you know, paper and all of that).

Good hunting!